As part of St Michael’s Hospital Redevelopment Project, the 17-story Peter Gilgan Patient Care Tower was envisioned to transform patient care by expanding services and creating modern facilities in Toronto, ON.
Infrastructure Ontario
The Ministry of Health and Long-Term Care
New PCT 175,000 SF (16,258 SM)
Renovations
Challenge
The challenge was to expand critical care, surgical, and emergency services while modernizing aging hospital infrastructure. Equally important was the need to accommodate advanced medical technologies, increasing patient volumes, and specialized programs serving some of the hospital’s most critically ill patients.
Solution
We developed the new glass-clad patient care tower to expand and upgrade critical care services. The design provides larger patient rooms, decentralized workstations, and expanded facilities for orthopedic surgery, oncology, coronary care, respirology, and critical care programs. Eight new operating rooms accommodate advanced medical imaging equipment, while a new two-story structure replaces a century-old hospital wing and doubles emergency department capacity.
Outcome
The redevelopment transforms the patient and caregiver experience through modernized clinical environments and expanded access to care. By increasing capacity for emergency, surgical, and specialty care programs while creating a foundation for future growth, the Peter Gilgan Patient Care Tower strengthens St. Michael’s Hospital’s ability to serve Toronto’s evolving healthcare needs.
Replacing a century-old hospital wing, the new two-story structure doubles emergency department capacity and supports future expansion of the Shuter Wing.

Eight new operating rooms were designed to accommodate advanced medical imaging technologies, including MRI, CT, and X-ray equipment.

Located in the heart of downtown Toronto, Canada, at the corner of Queen and Victoria Streets, the Peter Gilgan Patient Care Tower is central to the St. Michael’s Hospital Redevelopment Project. NORR, in servicing the hospital since 2007, gained an acute understanding of the hospital’s core vision to transform patient care.
With proven experience in modern hospital design, NORR developed the new 17-story glass-clad patient care tower to significantly expand and upgrade critical care services and improve existing space. The hospital layout provides larger, brighter patient rooms with decentralized workstations for health care providers. Updated units for orthopedic surgery, oncology, coronary care and respirology were part of the design scope, along with eight new operating rooms equipped with the state-of-the-art medical imaging equipment including MRIs, CT scanners and X-rays. NORR’s design also replaces a 100-year-old wing with a new two-story structure that doubles the emergency department’s capacity for patient care volumes. This hospital structure provides a base for the vertical expansion of the Shuter Wing.